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Notice of Language Assistance

We provide personalized support to our members through free language assistance services in their preferred language.

Support in Your Preferred Language

As our Notice of Language Assistance (PDF) outlines, services, including translations and an interpreter, are available at no cost to members with limited or no ability to speak English. Participating providers can also use these services to communicate effectively with members who prefer languages other than English.

Support for Providers

Looking to learn more about our Language Assistance Program? Sign in to the Sutter Health Plan Provider Portal for more details.

We’re Here to Help

Help is available in the language you’re most comfortable with. Customer Service can assist with any interpreter or translation services.

Message Us

Submit a secure message and we’ll contact you within five business days.

Call Us

Call 855-315-5800 or TTY 855-830-3500, weekdays: 8:00 am – 7:00 pm.

Email Us

Email shpserviceteam@sutterhealth.org with details about how we can help you.

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