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Employer Portal

Use our Sutter Health Plan Employer Portal to easily stay on top of your team’s healthcare benefits anytime, anywhere.

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Simple. Secure. Supportive.

The Employer Portal helps you easily manage healthcare coverage for your employees, allowing you to focus on your business. 

Access benefit plan documents

Manage payment information

View employee rosters

Get account assistance

Access account transactions

Pay monthly premiums

Request member ID cards

Find forms and resources

View correspondence

How to Register

We value your account security. Every portal user must create a unique username and password. Registering for your account is simple and takes just a few minutes. After registering, you’ll have access to your account within 2–3 business days. 

To begin, you'll need to enter:

  • Your name
  • Your company
  • Your email address
  • Your account ID number(s)
  • Your sub-account ID number(s) (if applicable)

Register Now

Employer Resources and Tools

Plan Documents and Employee Tools

Stay organized with quick access to key plan and member resources:

  • View current benefit documents (BCM, EOC, SBC)
  • Access small group renewal packets
  • Request employee ID cards
  • Export your employee roster and details
  • Find optional benefit partner info
  • View correspondence and common forms
  • Browse past issues of Employer Insights

Billing and Account Management

Easily manage payments and stay up to date:

  • View 24 months of transactions (adjustments, bills, payments)
  • Track premium balances and past due amounts
  • See your last payment received
  • Pay monthly premiums online
  • Request billing reports in Excel or PDF
Frequently Asked Questions
We’re Here to Help

Customer Service can help answer your questions about benefits, enrollment, billing, portal access and more.

Message Us

Submit a secure message and we’ll contact you within five business days. 

Call Us

Call 855-315-5800 or TTY 855-830-3500, weekdays: 8:00 am – 7:00 pm.

Email Us

Email shpserviceteam@sutterhealth.org with details about how we can help you.

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