Providers

How to Submit Commercial HMO Claims

Please submit Sutter Health Plan HMO members' out-of-area emergency and urgent care claims to the following address, which you'll find on the back of members’ ID cards:

Sutter Health Plan
P.O. Box 211553
Eagan, MN 55121

Please be aware that:

• Providers have 180 calendar days from the date of service to submit claims to Sutter Health Plan.
• We acknowledge paper claims within 15 business days of receipt, starting from the first business day they arrive.
• If a claim is paid or denied within these 15 days, the remittance advice serves as the acknowledgment.

For confirmation of claim receipt, contact Customer Service at 855-315-5800 or TTY: 855-530-3500, weekdays from 8:00 am – 7:00 pm.