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Technical Information

To support seamless technical assistance, we provide updated JSON files, plugins and full access to our API developer portal.

Download Machine-Readable Files

We share in-network provider rates and update historical out-of-network charges in machine-readable files monthly.

Sutter Health Index

In-Network Provider Negotiated Rates for Individual and Family Plans (IFP)

In-Network Provider Negotiated Rates for Small Group Plans

In-Network Provider Negotiated Rates for Large Group Plans

Out-Of-Network Provider Historical Allowed Amounts and Associated Billed Charges for IFP

Out-Of-Network Provider Historical Allowed Amounts and Associated Billed Charges For Small Group Plans

Out-Of-Network Provider Historical Allowed Amounts and Associated Billed Charges for Large Group Plans

API Developer Portal

In line with the Centers for Medicare & Medicaid Services (CMS) Interoperability and Patient Access Rule, the Sutter Health Plan developer portal offers guidance for app developers to access HL7 FHIR-based Patient Access and Provider Directory Application Programming Interface (API) resources. These APIs enable developers to create tools that give patients secure access to their health data and enhance interoperability. The portal may also provide details and access to other APIs from Sutter Health Plan.

We’re Here to Help

Customer Service can help answer your questions about enrollment, benefits, portal access and more.

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Call Us

Call 855-315-5800 or TTY 855-830-3500, weekdays: 8:00 am – 7:00 pm.

Email Us

Email shpserviceteam@sutterhealth.org with details about how we can help you.

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