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Behavioral Health Benefits

Behavioral Health Benefits With USBHPC

If you need behavioral health services, we're here for you every step of the way. You have access to mental health and substance use disorder (MH/SUD) treatment when you need it through USBHPC. No referral is needed — simply search for providers directly through the USBHPC website.

USBHPC uses evidence-supported clinical criteria to determine coverage for behavioral health services. Members can access the clinical criteria and training resources on the USBHPC website or call 855-202-0984 to request the criteria for making certain coverage decisions.

AbleTo

Self Care by AbleTo

Members age 13+ can access AbleTo’s on-demand mental wellness support, coping tools, and more — at no cost.

AbleTo

Review Benefit Information

For details about your behavioral health benefits, check the Sutter Health Plan Evidence of Coverage and Disclosure Form in your Sutter Health Plan Member Portal. 

We’re Here to Help

Customer Service can help answer your questions about benefits, enrollment, billing, portal access and more.

Message Us

Submit a secure message and we’ll contact you within five business days. 

Call Us

Call 855-315-5800 or TTY 855-830-3500, weekdays: 8:00 am – 7:00 pm.

Email Us

Email shpserviceteam@sutterhealth.org with details about how we can help you.

Post-Stabilization Care

Non-participating providers can call 800-999-9585 to authorize post-stabilization care for behavioral health or substance use crises.

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