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Pharmacy

Pharmacy Benefits

Your pharmacy benefits are provided through CVS Caremark®.

Pharmacy
CVS Caremark

With CVS Caremark, you have access to pharmacy benefits that include prescriptions (retail, mail-order and specialty), claims processing, and prior authorizations. The CVS Caremark network of participating pharmacies includes most independent pharmacies and chains where you may already shop.

Create an account on the CVS Caremark member portal to access your pharmacy benefits information, find pharmacy locations and check prescription drug costs. You can also learn more about the Retail-90® program and the mail-order and specialty pharmacy services.

Pharmacy and Plan Resources

Pharmacy Mail Order Form

Easily order and refill your with the CVS Caremark Mail Service Order Form for hassle-free home delivery.

Shopping for Pharmacy Benefits?

Explore sample pharmacy costs, plan benefits, formulary details and tools to help you find pricing and nearby pharmacies.

Member Portal

For details about your pharmacy benefits, check the Sutter Health Plan Evidence of Coverage and Disclosure Form in your Member Portal.

We’re Here to Help

Customer Service can help answer your questions about benefits, finding a provider, billing, portal access and more.

Message Us

Submit a secure message and we’ll contact you within five business days. 

Call Us

Call 855-315-5800 or TTY 855-830-3500, weekdays: 8:00 am – 7:00 pm.

Email Us

Email shpserviceteam@sutterhealth.org with details about how we can help you.

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